With DIGITAL DINING’s Reservations module, your hosts no longer need to “look for the book” or scribble notes on pieces of paper. DIGITAL DINING Reservations helps you take reservations faster while eliminating guesswork and reducing mistakes. Pending reservations instantly appear on the host register’s wait list.Thanks to its complete integration with the POS program, hosts can control tables and availability times without the hassle of double entries or transferred information. Special requests are no problem. Hosts can instantly check the availability of special requests, like ”a table for four near the fireplace.” And our extensive customizable reports allow managers to plan ahead to meet the needs of their customers.
The Reservation module works hand in hand with the Table Management module, the Host Register, and the Wait List. This allows the POS program to access a customer’s information from other sources (such as frequent diner records or house accounts) and apply it to a reservation. When a customer is seated, the POS automatically applies the customer’s information to the new check. The customer’s information (name, frequent diner number, or special request) follows the entire transaction, from the reservation to the table to the final payment.
Digital Dining’s extensive definable reports allow you to filter and sort reservation information any way you need it. You can design reports that help you prepare for large parties, special requests, or special events. You can also use reports to analyze cancellations, “no shows,” and table information.
When entering a reservation for a frequent diner, you can save time by using the standard frequent diner search features to find the customer’s name and contact information and add it to the new reservation.