Welcome to Service Integrated Systems!

Since 1997, Service Integrated Systems has been committed to providing restaurants in West Michigan with leading-edge point of sale (POS) systems. Our founder John Gerig, a former restaurateur, started our business by providing hospitality businesses with the right tools for effective management, efficient operations, and maximum profitability. Our roots in the hospitality industry have taught us that you need more than a POS system provider—you need a partner. We believe in creating long-term relationships built on honesty, trust and understanding, and we strive every day to make your business successful.

We are also committed to unparalleled service excellence—delivering the same, high level of support and attention to detail that you provide your customers.  Our team is ready to provide in-person service and consultations in these cities and surrounding areas:

  • Grand Rapids
  • Kalamazoo
  • Portage
  • Muskegon
  • Holland
Put Decades of Restaurant Industry Expertise to Work for You

With more than 20 years of experience, we understand the industry and the West Michigan business landscape. We know which POS solutions can provide you with the greatest return, and we are skilled at providing you with the support you need to get the most value from your POS system. We offer industry-leading Heartland Digital Dining software as well as Heartland Auxiliary products to equip you with a total solution. We also offer custom menu building, on-site training, and remote and on-site technical support.

Whether you operate a table service, brewery, pub, tap room, full-service pizza, delivery, counter service, drive-through, or arena concession business, Service Integrated Systems is here to provide you with the best POS systems and the best service.

Contact us to discuss how a POS system from Service Integrated Systems can give your business a competitive edge.,/p>

Meet the Team

Our team of dedicated professionals is here to help you.

John Gerig
Founder & CEO
A.J Baker
Technical Support
Rhonda Gerig
Office Administrator
Allen Serio
Support Manager
Leah Hower
Technical support
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